Managed IT Support

Managed IT & Support services aligned to your business objectives

With our Managed IT Support package, you can benefit from access to everything your business needs to maintain an efficient IT infrastructure and productive end users.

Put the right managed IT support structure in place and it’s much easier to operate your business efficiently and successfully in today’s fast-moving world of digital transformation.

Wemtech help you stay up to date with the latest technology and IT infrastructure, but without huge capital expense.

Empower your business and benefit from industry-leading managed IT support you can trust – including software updates, disaster recovery, business continuity, Cloud storage, data backup and more.

If you're looking to work with a flexible managed service provider to assist your existing IT team or work in partnership with your organisation as a fully outsourced IT team, we'd be delighted to hear from you.

Get in touch now for more details or an informal discussion!

Do you need IT support or solutions you can rely on?

Wemtech is the trusted choice for IT support and equipment in the West Midlands and UK wide.

From our head office in Dudley, we work in partnership with a wide range of businesses across a diverse range of sectors.

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Why Managed IT Support?

24/7 Remote Monitoring

Proactive secure monitoring of your servers, critical systems & all devices.

OS & Application Patching

Microsoft and third party application patching such as Google Chrome, Apple iTunes, Oracle Java, Mozilla Firefox, Adobe Flash etc.

Performance Reports

Detailed performance reports available covering all monitored assets including uptime, availability, utilisation and key service issues.

SLA Backed Help Desk Support

Guaranteed response time for all support requests logged with our support teams.

Unlimited Telephone Support

Unlimited support provided by our ITIL driven helpdesk and UK support team.

IT Discovery

Full initial audit of your IT networks to develop an understanding of your systems and support requirements.

Backup & Continuity Monitoring

Monitor the status of your backup, replication and continuity jobs to ensure your systems and assets are properly protected.

Proactive security monitoring

Centralised cross platform threat detection, incident response and compliance management.

Frequently asked questions

What is managed IT support?

A proactive managed IT support provider can safeguard your business by monitoring all of your infrastructure, systems, software, devices and potential security threats. Most IT support packages are tailored to your exact requirements under a Service Level Agreement (SLA) for a monthly subscription.

Why do you need it?

With the help of a managed IT support provider you can minimise risks and threats to your IT infrastructure, ensuring business-critical assets are fully protected at all times. Should a technical or unexpected disaster strike, you’ll have the ability to quickly get your business back up and running.

Find the solution to your IT problems – call 0330 120 0606 for friendly & helpful advice!